Get in Touch With Us
Got a question about something you've read on ginsbury.co.uk, spotted an error, or want to suggest a Curaçao-licensed casino we haven't covered yet? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to do the work for us. A short line explaining what your enquiry is about helps us route it to the right person and get back to you faster.
What We Can Help With
- Site reviews and rankings — Questions about how we assess casinos not on Gamstop, including brands featured on our trusted non Gamstop casinos guide, are always welcome.
- Corrections — Bonus terms, licensing details and payment options at Curaçao casinos change often. If something looks out of date, tell us and we'll check it.
- Feedback and content suggestions — If there's a topic, payment method or type of casino you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — Operators or affiliates wanting to discuss a listing should introduce themselves and explain what they have in mind. Note that no enquiry of this kind influences how brands are ranked on this site — our ratings are based on our own review criteria, not commercial arrangements.
- Concerns about gambling behaviour — If you or someone you know is finding it difficult to control their gambling, mention this in your message and we will point you towards independent support resources. We're an 18+ site, and we take this seriously even though we don't gatekeep access ourselves.
What to Include in Your Message
To help us respond properly the first time, it's useful to mention:
- Which page or casino your message relates to
- Whether it's a general query, a correction, or feedback
- Any relevant detail, such as a screenshot description or the date you noticed something
We don't need personal or account details from any casino to answer general questions, so please avoid sending sensitive information such as passwords or full payment card numbers.
Response Times and What Happens Next
We aim to reply within a couple of working days. During busier periods — for example after we've published updates on new non Gamstop casinos or refreshed our comparison tables — it can take a little longer, and we appreciate your patience. Every message is read by a real person, and if your query needs input from someone else on the team, we'll follow up once we have an answer rather than leaving you waiting on a holding reply.
Why Reader Contact Matters to Us
Our content is built to help people research casinos not on Gamstop responsibly, with accurate information on offers, payment methods and how these sites operate outside the local exclusion scheme. Reader feedback is part of how we keep that accurate. If you've had an experience — good or bad — with a brand we've written about, or if you think a claim needs a second look, we genuinely want to know. It helps keep the site useful for the next person doing the same research.
Thank you for taking the time to get in touch. Whatever your reason for writing, we'll do our best to give you a straight, useful answer.